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Shumaila’s Insights
Acne Scar Removal
Acne scarring occurs when inflammatory lesions damage dermal collagen. Treatments range from microneedling and laser therapy to chemical peels for textural improvement.

| Overview |
|---|
| Primary Concern |
| Also Known As |
| Common Causes |
| Affects |
| Primary Treatment Options |
| Time to See Results |
| Results Duration |
| Treatment Areas |
| Details |
|---|
| Scars and Marks Left by Acne |
| Post-Acne Scarring, Pitted Scars, Atrophic Scars, Post-Inflammatory Hyperpigmentation (PIH) |
| Inflammatory acne (cysts, nodules), picking or squeezing spots, genetic predisposition |
| Individuals of all ages and skin types post-acne |
| Morpheus8, RF Microneedling, Acne Laser Treatment, TCA Peels |
| Improvement after 1-2 sessions; optimal results after 3-6 sessions |
| Long-lasting to permanent improvement in skin texture |
| Face, Cheeks, Forehead, Temples, Back, Chest |
Understanding Acne Scars
Acne scars are the result of intense inflammation in the skin. When a pore becomes engorged with excess oil, dead skin cells, and bacteria, it can swell and cause a break in the follicle wall. If the rupture is deep, the infected material can spill into the surrounding tissue, creating a deeper lesion.
The body’s natural response is to repair this damage by forming new collagen fibres. Unfortunately, this repair process is not always perfect. The result can be either a depressed (atrophic) scar, caused by a loss of tissue, or, less commonly, a raised (hypertrophic) scar from an overproduction of collagen.
For many Londoners searching for solutions to acne and its after-effects, understanding the type of scarring is the first step towards effective treatment.
- Ice Pick Scars: Deep, narrow scars that look like small punctures.
- Boxcar Scars: Broader depressions with sharply defined edges.
- Rolling Scars: Wide depressions with a wave-like or undulating appearance.
- Post-Inflammatory Hyperpigmentation (PIH): Dark spots or discolouration left after a pimple has healed, which are not true scars but are a common concern.

How we at Shumaila’s can treat this
Your journey to smoother skin begins with a thorough consultation at one of our 9 London clinics. Our expert clinicians will analyse your skin, identify the specific types of acne scars you have, and design a bespoke treatment plan. We focus on proven, medical-grade technologies to deliver the best acne scar removal results.
Advanced & Combination
Progressive Treatments
Excellent 4.9 out of 5
Showing our favourite reviews from Google
Aruna Vekaria
7 days agoHad the treatment done by Jaya she was really good and explained well hope it makes difference to my skin
Kiran jass
15 days agoAmazing treatment by Sonia, she really makes you feel comfortable and recommends the best treatment for your skin
James Sawyer
16 days agoSimran was excellent and professional throughout, the procedure was fast and painless.
Zahid Mahmood
20 days agoI recently got laser skin removal done by Harpreet and the experience was honestly amazing. Dr. Harpreet is not just a skilled professional, but also a genuinely kind and approachable lady Before starting, he explained the entire process in detail, cleared all my doubts, and made sure I was comfortable throughout. Zero stress during the treatment. Highly recommend 10/10
alisha Sembhi967
22 days agoI had a wonderful experience at Shumaila’s, I had been struggling with a skin issue for a long time, and after starting treatment here, my skin has improved amazingly. I’m so happy with the results and finally feel confident in my skin again. The entire staff is friendly, kind, welcoming, and always ready to help. A special thank you to Gurpreet, who is incredibly knowledgeable, professional, and genuinely caring, made me feel comfortable throughout my treatment. Her friendly nature and expertise made all the difference. I highly recommend this clinic to anyone looking for effective skin treatments and excellent care. Thank you to the whole team for such a great experience!
E
63 days agoThis place is amazing regarding skin concerns. The ladies are lovely, so patient and respectful and cater to your every need or question. I would like to appreciate Simi especially for her help with me. She’s always so positive and kind-their services are truly amazing. Thank you. Era
Shraddha Goswami
63 days agoIt’s nice experience with the clinic. Offers Initial consultation to discuss about problems and select treatment. Professional and expert staff, doing their jobs delicately.
Afsheen K
67 days agoI have been a customer of Shumaila’s for the past two years and have previously visited their Ilford and Gants Hill branches, so I was really excited when a new branch opened on Chingford Mount Road and it has honestly been such a wonderful addition to our area. From the moment I walked in, I was warmly welcomed by Rinki, who carried out my consultation. I was genuinely impressed by her knowledge, professionalism, and the way she explained everything so clearly. Since I already had experience with these treatments, I could tell she truly understood skincare and knew exactly what she was talking about. So far, I have had a Hydra Facial done by Dr. Zunera and microneedling done by Dr. Sharn, both of whom were amazing. The treatments were carried out professionally, and I felt completely comfortable and well looked after throughout. Another lovely member of staff also did my daughter’s laser patch test, and my daughter has now started her laser treatment here as well. What really stands out about this branch is how friendly, welcoming, and knowledgeable the entire team is. They make you feel comfortable straight away and are always happy to answer any questions without rushing you. The clinic itself is beautiful, clean, modern, and equipped with what seems to be the latest technology and machines. I also really appreciate the treatment packages they offer, which make everything much more affordable and reasonable. I personally purchased packages for microneedling, Hydra Facial, and laser treatment. I’m extremely happy with all of them. I’m genuinely excited to continue my future treatments here and would highly recommend this branch to anyone considering skincare or laser treatments. If you have any doubts or questions, just walk in and speak to the team , they are incredibly helpful and honest. A huge thank you to everyone at the Chingford Mount Road branch for doing such a fantastic job. Wishing you all continued success!
Farina Rehman
67 days agoI recently visited the Shumaila’s Chingford branch and had a consultation with Rinky. She is extremely knowledgeable and really understands skin treatments well. She gave me the best recommendation for my skin concerns. I had a lot of pigmentation and acne scars, and after assessing my skin, Rinky recommended the Cosmelan Peel. At first, I was a bit apprehensive, but Rinky reassured me that it would be the best treatment for my skin. It has now been almost two weeks since I had the peel, and honestly, it’s one of the best things I’ve ever done for my skin. My skin is so much clearer already. In the past, I would never leave the house without foundation, but now I feel so comfortable and confident in my own skin using only the products recommended by her. Rinky is also very friendly and genuinely cares about her clients. Throughout the home-care treatment, I was able to reach out to her whenever I needed advice or reassurance. Rinky was always available, supportive, and made time to see me when needed, which made the whole experience even better. This has truly been the best investment I’ve made for my skin, and I would highly recommend this procedure to anyone struggling with pigmentation or acne marks. If you ever visit Shumaila’s Chingford, definitely ask to see Rinky. She genuinely recommends only what is best for you. Thank you so much, Rinky, for making me feel comfortable and confident in my own skin again!
Mary
69 days agoRinky and Sharan are very friendly, helpful, and professional. Jyoti, who did my laser treatment today, was incredibly thorough, professional and patient, and made me feel completely at ease throughout the session. I felt very comfortable and had no anxiety at all. Thank you for such a great experience!
HARSH DOSHI
77 days agoMina is an amazing skin care specialist who has calmly explained me about the treatment before executing it in my face and was on constant talk with me asking weather I am comfortable with the pain and burns
Nazrana Patel
80 days agoTania is absolutely brilliant! I always look forward to my treatments at Shumaila’s Ilford because of her. She has such a warm, positive energy that instantly puts you at ease, and she genuinely makes the whole experience enjoyable. Tania has done both my laser treatments and RF microneedling with PRP, and I honestly couldn’t be happier with my results. The RF microneedling with PRP was incredible — Tania made me feel so comfortable throughout the whole process and the results have been absolutely amazing. You can really see and feel the difference in your skin. Every session she goes above and beyond — professional, friendly, and so easy to talk to. You can tell she truly cares about her clients and takes real pride in her work. If you’re thinking about booking laser, RF microneedling, or PRP at Shumaila’s Ilford — ask for Tania. She’s a real gem and a huge asset to the salon! 💛
Mayur Patel
84 days agoI’ve been seeing Mina for microneedling treatments and I couldn’t be happier with the results. She is incredibly knowledgeable and always takes the time to give thoughtful, personalised advice for my skin. Her approach is both professional and caring, and she makes you feel completely comfortable throughout the process. Kind regards, Mayur patel
Shahina Wadud
87 days agoI recently had the Cosmelan treatment with Rinky, and I am extremely pleased with the results. My skin has become much clearer, brighter, and more even-toned. The improvement has been amazing, and I feel so much more confident. Rinky was highly professional, knowledgeable, and supportive throughout the entire process. I would highly recommend her services to anyone looking to improve their skin.
Emmanuel Adjei
88 days agoThey are very good
Anum
109 days agoI had such a great experience with Harpreet! From the moment I walked in, she made me feel completely comfortable and at ease. She’s incredibly professional, knowledgeable, and takes the time to explain everything clearly, which really helped calm any nerves I had. Harpreet is also very gentle and attentive, always checking in to make sure I’m okay throughout the treatment. You can tell she genuinely cares about her clients and wants the best results for them. The whole experience felt safe, welcoming, and reassuring. I wouldn’t hesitate to recommend Harpreet to anyone considering laser treatments—she’s amazing at what she does!
Life as Yali
111 days agoI had an amazing experience with Shamaila’s for my Cosmelan treatment! From the very beginning, Nazia made me feel completely comfortable and explained every step of the process in detail, which really put my mind at ease. Her professionalism and knowledge are outstanding — you can tell she truly cares about her clients and their results. Throughout the treatment, she was attentive, gentle, and always checked in to make sure I was okay. I’ve already started to see improvements in my skin, and I’m so happy with how everything is progressing. My complexion looks brighter, clearer, and more even than before. I highly recommend Shamaila’s to anyone considering Cosmelan or any skin treatment. You’ll be in safe, expert hands!
A R
147 days agoI have just finished my 3rd treatment and my skins looks so much better than it did when I first got there and I now gave reduced pigmentation. Plus my skin feels lovely and smooth. The venue is very clean and welcoming and the staff at reception are so pleasant and friendly. Sharan is very professional at what she does and explains every aspect of what she's doing. The facials are so relaxing and I always come out feeling really rejuvenated. If your looking to have facials/beauty treatments etc., I would highly recommend that you book an appointment at Shumailas In Chingord East London TODAY!. I am not one for facials but since starting my course of treatment I have had no regrets. I am a very happy customer.
Kseniya
147 days agoI began my microneedling journey last winter after suffering deep acne scarring which left me with low self esteem and low confidence. It made me nervous to do so, but Dr Filza guided me through the process and helped ease any worries that I had. Since my first session she’s always been kind, professional and happy to help with any questions that I had (such as with aftercare). The appearance of my skin has much improved and my confidence has renewed thanks to her! I would highly recommend 🙂
Vijay Manik
206 days agoI had an excellent experience with this skin specialist, and I am extremely satisfied with the treatment and care I received. From the very first consultation, Dr. Asma, she was professional, patient, and attentive, taking the time to listen carefully to all my concerns. Every condition and treatment option was explained in a clear and understandable way, which made me feel confident and comfortable throughout the process.
At Shumaila’s, we understand that every double chin is unique, requiring personalised treatment approaches.
Our comprehensive range of solutions allows us to recommend the most appropriate option based on your specific concerns, lifestyle, and desired outcomes.
Progressive Treatments
Advanced & Combination

Morpheus8
Morpheus8 is a revolutionary treatment that combines microneedling with radiofrequency (RF) energy. It penetrates deeper into the skin than any other RF microneedling device, remodelling and contouring the face and body. It is exceptionally effective for treating pitted acne scars by stimulating collagen production at a deep level to rebuild the skin’s support structure.
Ideal for
Resurfacing and smoothing deep-set rolling and boxcar acne scars
Results
Visible improvement in skin texture and scar depth after the first session, with cumulative results over a course of 3 treatments
Management
Some redness and swelling for 24-48 hours. A powerful, transformative treatment

RF Microneedling
Radiofrequency (RF) Microneedling creates controlled micro-injuries in the skin while delivering RF heat energy into the dermis. This dual action triggers a powerful collagen and elastin production response, effectively filling in atrophic acne scars from the inside out and improving overall skin texture.
Ideal for
Improving the appearance of shallow to medium-depth acne scars and refining skin texture
Results
Gradual improvement in skin smoothness and scar reduction over a series of 3-6 treatments
Management
Minimal downtime, with most clients experiencing only mild redness for a day

Acne Laser Treatment (Laser Resurfacing)
Our advanced resurfacing lasers work by removing the outer layers of damaged skin with incredible precision. This process reveals the healthier, smoother skin underneath and stimulates a wave of new collagen growth. It is a highly effective method for significantly reducing the appearance of stubborn acne scars.
Ideal for
Patients with significant textural damage and a variety of acne scar types
Results
Dramatic improvement in skin smoothness and scar visibility. Results are long-lasting
Management
Requires a period of downtime as the skin heals and regenerates, which will be discussed during your consultation
Why choose Shumaila’s
for Acne Scar Removal?
Advanced Scarring Technology: We invest in the most effective, medical-grade technologies like Morpheus8 and RF Microneedling for superior results
Expert Clinical Team: Our highly trained clinicians have extensive experience in treating all types of acne scars for a diverse range of London clients
Personalised Treatment Plans: We don’t believe in a one-size-fits-all approach. Your treatment is tailored specifically to your scar type and skin goals
9 Convenient London Locations: Begin your journey to smoother skin at a professional, CQC-registered clinic near you
Frequent Asked Questions
The cost of treatment varies depending on the technology used (e.g., Morpheus8 vs. a chemical peel) and the number of sessions needed to achieve your desired results. We provide a clear, itemised cost during your no-obligation consultation.
The “best” treatment is highly individual. Morpheus8 is often considered the gold standard for deep, pitted scars, while RF Microneedling is excellent for general texture. Laser resurfacing offers dramatic results for more severe scarring. Our experts will recommend the most effective option for you.
While it may not be possible to “completely” remove every trace of a scar, our advanced treatments can provide a dramatic and life-changing improvement in their appearance, often making them barely noticeable. The goal is significant improvement in skin texture and smoothness.
Some improvement can be seen after a single session, but collagen remodelling takes time. Most patients see significant results within 3-6 months of starting a treatment course as the skin continues to heal and produce new collagen.
Downtime varies by treatment. RF Microneedling has minimal downtime (a day of redness), while Morpheus8 may have a couple of days of social downtime. Laser resurfacing and deeper peels require a longer healing period. We will discuss all aftercare and downtime with you in detail.
Yes, it is critical. You must stop using medications like Accutane (Isotretinoin) for at least 6 months and topical retinoids like Tretinoin for a period advised by your clinician before undergoing most scar treatments. This is crucial for ensuring your skin heals properly.
Request a Consultation
One of our friendly consultants will contact you to answer your questions, and to book a consultation for your chosen treatment.